If a tour you’re interested in is already full, don’t worry, there are still a few options available to you.

1. Join the waiting list

• We can place you on a waitlist for that tour
• If someone cancels, you’ll be contacted and offered the spot

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2. Look at alternative dates

• Many tours run multiple departures
• Another date may still have availability

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3. Consider similar tours

• We can recommend comparable destinations or itineraries to nearby destinations where the birding opportunities and habitat might be similar

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4. Private / tailor-made option

If you are absolutely set on visiting that destination:

• We can arrange a tailor-made tour
• This gives you full flexibility on timing and pace

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Reassurance

• We’ll always try to find a workable solution for you
• Being on a waitlist or choosing an alternative tour often works out very well

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Simple summary

“If a tour is full, you can join the waitlist, choose another date, or explore similar or tailor-made options.”

If you need to leave a tour early, it’s certainly possible, but there are a few important things to understand.

Leaving early

• You’re free to leave the tour at any point
• Your tour leader will assist with basic logistics (e.g. getting you to an airport or arranging a transfer where feasible)

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Costs and refunds

• No refund is provided for any unused portion of the tour
• This includes accommodation, meals, transport, and activities you miss

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Additional expenses

• Any extra costs related to leaving early would be at your own expense. The include:
  • flight changes
  • additional transport
  • accommodation outside the itinerary

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Insurance is very important as it may cover:

• trip interruption
• emergency return travel
• medical situations

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Reassurance

• Our leaders and office will do their best to support you and make arrangements as smooth as possible
• Situations like this are uncommon, but we are experienced in handling them

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Simple summary

“You can leave early if needed, but unused tour services aren’t refunded, and any extra costs are your responsibility, so good travel insurance is essential.”

Refund Protect is an optional add-on you can choose when booking your tour. It’s designed to give you extra financial protection if you need to cancel for covered reasons.

In simple terms

You pay an additional 12.5% of your tour price, and in return you may receive up to a 112.5% refund if you can’t travel for a valid reason.

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What it covers

It includes a wide range of common, unexpected situations, such as:

• Illness, injury, or accident
• Issues with public or private transport
• Emergency situations at home
• Serious illness of a close relative
• Certain pre-existing medical conditions

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Important things to know

• It’s optional, not included automatically
• You must select it at the time of booking
• It works alongside (not instead of) your travel insurance, which is still required on most tours
• Changes cannot be made once you have paid your tour invoice is full
• It does not cover pre-existing conditions
• It only covers pre-tour incidences
• The exact terms and qualifying reasons are set out in the Refund Protect policy

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When it’s useful

It’s especially helpful if:

• You want extra flexibility beyond standard cancellation terms
• You’re booking a long or expensive tour
• You’d like more reassurance around unexpected life events

T&Cs found here https://www.refundable.me/en